The short answer
Safety First
Your safety is the priority. If a tree falls on your roof, evacuate the home immediately. The tree could shift, or the roof could give way, creating a dangerous situation. Keep children and pets far from the area.
Do not attempt to remove the tree yourself. Large branches and trunks are heavy and unpredictable. Even small trees can cause serious injury. Wait for professionals who have the right equipment and training to handle the situation safely.
Call Your Insurance Company
Once you are safe, contact your insurance company to report the incident. They will guide you on the next steps, including whether to have an adjuster inspect the damage. Take photos of the tree, the roof, and any interior damage for your records.
Policies vary, and your insurer decides what is covered. Ask about temporary repairs and whether they are reimbursable. Keep receipts for any emergency work you have done, such as tarping the roof or boarding up windows.
- Document the damage with photos and notes.
- Keep a list of all expenses related to the incident.
- Ask your insurer about temporary repair coverage.
- Do not throw away damaged items until the adjuster sees them.
- Save all communication with your insurance company.
Temporary Roof Protection
If it is safe, you can place a tarp over the damaged area to keep rain and debris out. Use plywood to cover any holes. This is a temporary fix to minimize water intrusion until permanent repairs are made.
If you live in South Jordan, remember that the semi-arid climate can still bring sudden storms. Acting quickly to cover the roof can prevent additional water damage inside your home. Always use caution when on a ladder or roof; if you feel unsafe, leave it to the pros.
Water Damage Mitigation
Water from rain or snow can enter through the roof hole and soak insulation, drywall, and flooring. The longer it sits, the more damage it causes. You may notice stains on ceilings or walls, or a musty smell developing.
The pros can assess the extent of the water intrusion and start mitigation. They often use equipment to extract standing water and dry out the structure. This helps prevent mold growth and further deterioration of your home.
What to Expect from the Pros
When you contact the pros, they will first assess the situation. They may check the roof structure, the interior damage, and the moisture levels in your walls and ceilings. This information guides the repair process.
The work usually involves removing damaged materials, drying the area, and then repairing or replacing what is needed. The pros may also coordinate with other trades, such as roofers or electricians, if the damage affects wiring or structural elements. The cost depends on the extent of the damage and the specific repairs required.
Water damage does not wait
Call (801) 845-3042 any time, day or night, and describe what happened.
Call Now (801) 845-3042Frequently asked questions
How long do I have to file a claim?
Most insurance policies have a time limit for filing a claim, often 30 days to a year. Check your policy documents or call your insurer to confirm. Acting quickly is wise to ensure you meet any deadlines and to start the recovery process.
Can I remove the tree myself?
Removing a tree from your roof is dangerous. The tree may be under tension, and cutting it wrong can cause it to fall on you or your home. It is sensible to hire a professional tree service or the pros who can safely handle the removal and subsequent repairs.
What if my roof is leaking inside?
Place buckets under any active leaks to catch water and protect your floors. Move furniture away from the area. Then, contact water damage pros to address the leak and start drying out the affected areas. Do not wait, as prolonged moisture can lead to mold and structural damage.