Terms and Conditions – South Jordan Damage Restoration Pros

Terms and Conditions in Our Water Restoration Company

Acceptance of Terms

By using the South Jordan Damage Restoration Pros website, you agree to these Terms and Conditions as they are currently posted. These terms apply to all visitors and customers. We may update these terms in the future without specific notice.

Your continued use of the website, https://waterrestorationsouthjordan.com/, after any changes means you accept the revised Terms. If you do not agree to these terms, you should not use this site or engage our services.

Services

We offer professional restoration services, including water damage cleanup, fire damage repair, and mold remediation in South Jordan, Utah. All service scopes are based on our on site assessments and the specific needs of your property.

The availability of specialized services, such as reconstruction, may depend on our current capacity and project details. We may use approved third party vendors or subcontractors for specialized tasks. We do not promise the absolute availability of all services for every single project.

Quotes, Billing, and Payment

Our initial estimates are non-binding quotes based on the visible damage at the time. The final invoice will reflect the actual work performed, including any necessary changes discovered during the restoration process. We will inform you of any major changes required before proceeding.

Payment is due upon completion of services, unless prior arrangements, such as direct insurance billing, have been made. Accepted payment methods will be detailed on your invoice. Unpaid balances are subject to late payment processes.

Insurance and Claims Assistance

We provide support by documenting the damage using photos, moisture mapping reports, and structural drying logs for your insurance claim. We submit this information directly to your carrier when authorized. However, insurer approvals, policy coverage, and the timing of claim payments are independent decisions made solely by your insurance company.

South Jordan Damage Restoration Pros does not guarantee coverage or payment amounts from your insurer. You remain responsible for any deductible or uncovered amounts.

Scheduling, Access, and Site Conditions

We will establish agreed-upon access windows for work to be performed. It is your responsibility to ensure we have clear, safe access to the affected areas. You must secure pets and supervise any minors while our crews are working.

If we encounter unforeseen hazardous conditions that were not disclosed, or if utility service necessary for the work is unavailable, work may be paused or rescheduled. We need your cooperation to maintain the project timeline.

Health and Safety

Our crews are trained to follow IICRC standards for safe restoration practices. This includes using appropriate PPE, establishing containment zones, and running negative air machines during mold remediation.

We use EPA-registered disinfectants where needed. We comply with relevant local health and safety rules in South Jordan, Utah. We ask customers to respect all safety postings and boundaries established by our team while they are on site.

Customer Responsibilities

To ensure a smooth process, customers must remove small, valuable, or fragile items from work areas when asked. You must fully disclose any known pre-existing structural issues or hidden conditions that may affect the repairs.

You must also follow our specific safety instructions and guidance regarding the operation of drying equipment, such as dehumidifiers and air movers, until the structural drying is complete.

Warranties and Disclaimers

We provide a limited warranty on our workmanship for the specific services we perform. This warranty excludes problems caused by damage that existed before our work started, normal wear and tear over time, new acts of nature, or failures of unrelated third party systems.

We also do not cover damage resulting from hidden conditions we could not reasonably detect during the initial assessment. Full warranty details are provided in your service agreement.

Limitation of Liability

To the maximum extent permitted by applicable law, South Jordan Damage Restoration Pros’ liability for any claim related to our services is limited to the total amount you paid for those specific services.

We are not responsible for any indirect, incidental, or consequential damages, such as lost use of the property or lost income, even if we were advised of the possibility of such damage.

Cancellations and Rescheduling

You can cancel or reschedule services by notifying us in writing. If you cancel a job after signing the contract and materials have been ordered or work has begun, a cancellation fee may apply.

Emergency services, especially those involving immediate mitigation, may have specific cancellation terms that will be discussed during the initial call. We try to be flexible, but notice is required.

Intellectual Property

All content on the website, https://waterrestorationsouthjordan.com/, including all text, images, logos, and service marks, is the property of South Jordan Damage Restoration Pros or its licensors.

You may not copy, reproduce, or distribute any part of this content without our prior written permission. We maintain full ownership of all materials developed for our services.

Privacy and Data

Our practices regarding the collection, use, and protection of your personal information are described fully in a separate Privacy Policy, which is available on this website.

Be aware that job photos and restoration reports created during the service are used to document the scope of work for both quality control and insurance review purposes.

Third Party Links and Tools

Our website may occasionally mention or link to external resources, such as insurance company sites or industry certification bodies. These links are provided only for your convenience and information.

We do not control or endorse the content, policies, or availability of any third party sites. Your use of these external resources is at your own discretion.

Changes to These Terms

South Jordan Damage Restoration Pros holds the right to update these Terms and Conditions at any time. When changes are made, we will post the updated version on this page.

We encourage users to review these Terms periodically. Your continued use of the website after we post revisions means that you accept the updated Terms.

Governing Law and Dispute Resolution

These Terms and any disputes related to them or our services will be governed by the laws of the State of Utah, and the venue for any legal action will be in South Jordan, Utah.

Before filing any formal claim, you agree to enter into a good faith negotiation period for at least thirty days to attempt to resolve the issue informally.

Contact

For any written inquiries regarding these Terms and Conditions, please contact us by postal mail at the following address:

South Jordan Damage Restoration Pros 11268 S 2865 W South Jordan, UT 84095 United States

Severability and Entire Agreement

If any part of these Terms is found to be invalid or unenforceable by a court, the remaining parts of the agreement will stay in effect. These Terms and Conditions, along with the specific service agreement, represent the entire agreement between you and South Jordan Damage Restoration Pros regarding the use of this website and our services.

Force Majeure

South Jordan Damage Restoration Pros will not be held liable for any delay or failure in performance caused by events outside our reasonable control. This includes but is not limited to natural disasters, war, acts of terrorism, or severe weather events that directly impact our operations or access to the work site.

This page provides general information and is not intended to serve as legal advice.